Clove Lakes Nursing Home: Quality Care in Staten Island, NY

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May 6, 2025

Last Updated on September 22, 2025 by Linda Mae Anderson

Updated September 2025: We have updated the article with new advances in AI-powered assistive technology, smart wearables, and mobility aids now available in nursing home settings, as well as revised CMS quality rating methods and regulatory guidance effective in 2025. These updates provide a current perspective on quality care, innovation, and regulatory compliance at Clove Lakes Health Care and Rehabilitation Center.

Clove Lakes Health Care and Rehabilitation Center: An In-depth Overview

Located in the heart of Staten Island, New York, the Clove Lakes Health Care and Rehabilitation Center stands as a cornerstone in the realm of senior care services. It holds a 3-star overall rating from the Centers for Medicare & Medicaid Services (CMS), serving as a vital component of the local healthcare infrastructure. Medicare’s Nursing Home Compare tool shows that by accepting both Medicare and Medicaid, Clove Lakes ensures that essential healthcare services are accessible to a broad demographic. New York State Health Profiles highlights its importance to the community.

Overview of Clove Lakes Health Care and Rehabilitation Center

Situated at 25 Fanning Street, Clove Lakes operates as a for-profit corporation managed predominantly by Helene Demisay, who holds a 70% stake in the facility, with additional ownership shares held by other stakeholders. ProPublica details that the center houses 576 certified beds and maintains an occupancy rate of 81%, highlighting its role in meeting the growing needs of the Staten Island community.

Quality Ratings and Performance Metrics

Clove Lakes presents a mixed performance profile, characterized by a commendable 4-star rating in health inspections and quality measures, which reflects its dedication to maintaining high healthcare standards. According to 1800nynylaw, the facility struggles with a staffing rating of just 1 star, indicating challenges in maintaining adequate staff-to-resident ratios essential for personalized care. Such staffing issues directly impact nurse turnover rates and can affect patient satisfaction levels. ProPublica and Medicare’s Nursing Home Compare tool provide further insights into these metrics.

As of mid-2025, the CMS Five Star Quality Rating System has been updated. Only the two most recent surveys are now considered, placing more emphasis on current performance rather than the previous three-survey method.CMS QSO-25-NH on nursing home rating updates (2025) Additional regulatory changes, effective early 2025, reinforce staffing requirements, refine nursing care definitions, and limit inappropriate use of psychotropic medications. Nursing homes must now conduct more frequent quality assessments and follow stricter resident care policies.CMS revised nursing home surveyor guidance (2025) These updates are designed to enhance resident safety, care consistency, and regulatory compliance.

Services and Programs Offered

Clove Lakes caters to a diverse set of healthcare needs through its comprehensive service offerings. Its reputation for short-term rehabilitation programs, bolstered by long-term care options, provides residents with tailored routes to recovery and sustained health. More information can be found on Clove Lakes’ official site and Seniorly. The facility’s physical therapy services are notably acclaimed, offering state-of-the-art rehabilitative care within an inviting environment that includes amenities such as an outdoor patio and a comforting sitting area, as mentioned on Caring.com.

Recent advancements in assistive technology are transforming care environments like Clove Lakes. Integrated AI-powered assistants now support real-time reading, environment interpretation, and communication, promoting a higher level of independence for residents with visual or physical impairments.Envision (2025) Wearable smart glasses equipped with live artificial intelligence visual descriptions and smart wheelchairs are increasingly becoming available, enhancing residents’ mobility, safety, and quality of life.CSUN 2025 Voice-activated and advanced communication aids now play a central role in fostering inclusion beyond basic accessibility.Assistive Technology Industry Association (2025) These innovations are gradually being incorporated into skilled nursing and rehabilitation settings to tailor care and help residents maintain daily routines more independently.

Resident and Family Experiences

Resident and family experiences at Clove Lakes are varied but often highlight the center’s exemplary physical therapy services and the compassionate demeanor of its staff. However, there are occasional concerns about staffing availability, which reflects the facility’s lower staffing rating. According to Caring.com, the institution promotes an open-door approach to family involvement, facilitated by transparent visitation policies and numerous engagement opportunities for families wishing to stay connected with their loved ones.

Recent trends indicate a broader adoption of assistive technologies in nursing homes, with user feedback highlighting the positive effects of features such as AI visual interpretation and gamified rehabilitation platforms. These tools not only increase resident independence and engagement but also streamline staff workflows to improve care delivery.CSUN 2025

Exploring Alternatives to Nursing Homes

Amid the challenges faced by traditional nursing homes, mobility solutions like the VELA Independence Chair offer a valuable alternative for seniors wishing to remain at home. This innovative chair is designed to support safe and independent living by addressing critical aspects such as safety, energy conservation, and ease of movement. Equipped with features like a central brake for stability and electric height adjustability, the VELA chair ensures secure transitioning in daily activities. It also enables seniors to perform activities such as cooking or cleaning with minimal effort, conserving energy and reducing reliance on caregivers. By enhancing mobility and autonomy, the VELA Independence Chair has the potential to delay or even eliminate the need for nursing home care altogether. While it is not the sole solution, this chair exemplifies a practical approach to supporting aging in place, empowering seniors to maintain dignity and independence in familiar surroundings. For more insights, Enhancing Senior Mobility provides further information on the impact of such mobility aids.


Envision community insights on AI and assistive tech for visual impairments (2025)
CMS Quality, Safety and Oversight memorandum QSO-25-NH on nursing home rating updates (June 2025)
CMS revised nursing home surveyor guidance including staffing and medication policies (Jan–Apr 2025)
Assistive Technology Industry Association and WHO reports on global assistive tech trends (2025)
CSUN 2025 Assistive Technology Conference highlights, including AI visual interpreting solutions
Meta’s Ray-Ban Smart Glasses Live AI descriptions for blind users (2025 innovation)
CMS Nursing Home Care Compare website updates on quality ratings and chain reporting (July 2025)

FAQ

How long does rehabilitation typically take at Clove Lakes Health Care and Rehabilitation Center?

The exact duration of rehabilitation at Clove Lakes isn't specified, but the facility is known for its strong reputation in short-term rehabilitation programs. These programs are designed to support residents with tailored routes to recovery, indicating a focused and efficient approach to rehab care.

What types of therapy services are available at Clove Lakes Nursing Home?

Clove Lakes offers state-of-the-art physical therapy services as part of its comprehensive rehabilitative care. These services are delivered in an inviting environment that includes amenities like an outdoor patio and a comfortable sitting area, contributing to a well-rounded recovery experience.

How does Clove Lakes Nursing Home rank in terms of quality compared to other nursing homes in Staten Island?

Clove Lakes Health Care and Rehabilitation Center holds a 3-star overall rating from CMS. Notably, it has a 4-star rating in both health inspections and quality measures, indicating strong performance in these areas. However, it has a 1-star rating for staffing, reflecting challenges in maintaining adequate staff-to-resident ratios.

Are there any specific amenities or services that set Clove Lakes apart from other nursing homes in New York?

Clove Lakes distinguishes itself with its acclaimed physical therapy services and an environment that includes appealing amenities like an outdoor patio and comforting sitting areas. It also promotes family involvement through open visitation policies and engagement opportunities, fostering a supportive community atmosphere.

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Author

  • Senior Living Consultant & Occupational Therapist

    Linda Mae Anderson is a certified occupational therapist with over 20 years of experience working with seniors in both assisted living facilities and private home care settings. She holds a Master’s degree in Occupational Therapy from the University of North Carolina at Chapel Hill and has specialized in adaptive equipment and helping aids that support independence in aging populations.

    Originally from Des Moines, Iowa, Linda moved to the Blue Ridge Mountains for the community and the peaceful lifestyle — and stayed because she found a calling in helping seniors age with dignity and comfort.