Privacy Policy

Privacy and Cookie Policy

At Meyland Smith, protecting your personal information is a responsibility we take seriously. This privacy policy explains how we collect, use, and safeguard your data when you interact with us.

Meyland Smith is the data controller for the personal information we collect, and we ensure that your information is handled in compliance with applicable laws.

If you have any questions about how we process personal data, you are always welcome to contact us.

How We Handle Personal Data

Personal data includes any information that can identify you, directly or indirectly. We collect and process your information when you interact with our website — for example, when you browse our pages, subscribe to newsletters, fill out forms, or make inquiries.

Typical data we gather includes:

  • Unique identifiers (such as your device ID and IP address)
  • Technical data about your device, location, and browsing behavior
  • Contact details (like your name, email address, or phone number) when you choose to provide them

Why We Collect Your Data

We collect and use your information to:

  • Deliver the services and information you request
  • Improve our website, products, and customer experience
  • Personalize content and communications to better match your interests
  • Send relevant updates about our mobility aids and solutions, if you have opted in

You can unsubscribe or withdraw your consent at any time by contacting us.

Our Commitment to Security

We have put appropriate technical and organizational measures in place to protect your personal data from unauthorized access, loss, misuse, or disclosure. Safeguarding your information is a central part of our dedication to quality and care — values that have guided Meyland Smith for over a century.

Data Minimization and Storage

We only collect the data necessary for the purposes mentioned above. Your information is stored securely and deleted when it is no longer needed, in line with legal requirements. Storage time may vary depending on the type of information and our legal obligations.

To ensure your information remains accurate, please notify us if your details change.

Sharing Your Information

We may share general browsing data (such as interests and behavior) with trusted partners to help us improve our marketing and website experience. However, we only disclose personal information like your name or email address if you have given explicit consent.

We work only with partners and data processors that meet high standards of data protection — all located within the EU or in countries offering an adequate level of security.

Use of Cookies

Our website uses cookies to:

  • Improve functionality and performance
  • Remember your preferences
  • Analyze website usage for continuous improvement
  • Support targeted communication based on your interests

Cookies are small text files stored on your device. They cannot contain viruses or harm your device.

If you prefer not to accept cookies, you can block or delete them via your browser settings. Please note that some website features might not work optimally without cookies.

We use third-party cookies from:

  • Google (Analytics, YouTube embeds)
  • Facebook (Pixel)
  • LinkedIn (Pixel)
  • Mailerlite (newsletter services)

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of data no longer necessary
  • Object to the processing of your data
  • Withdraw consent for marketing communications
  • Move your data to another provider (data portability)

If you wish to exercise your rights, or if you believe your data is being misused, please contact us. You also have the right to file a complaint with the Danish Data Protection Agency.

At Meyland Smith, our focus has always been helping people move freely — and that includes treating your personal information with the utmost care and respect.