Cold Spring Hills Nursing Home: Quality Care with Challenges Ahead

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May 21, 2025

Last Updated on May 26, 2025 by Linda Mae Anderson

Cold Spring Hills Nursing Home: An Overview and Future Outlook

Nestled in the scenic community of Woodbury, New York, the Cold Spring Hills Center for Nursing and Rehabilitation has long been a primary care provider for the elderly in the area. This nursing home, lauded for its substantial size and extensive care offerings, faces an uncertain future with an impending closure set for May 15, 2025, due to financial strains. According to Medicare.gov, the facility holds a two-star overall rating, highlighting the mixed sentiments often associated with its service and care quality.

A Closer Look at Cold Spring Hills Center for Nursing and Rehabilitation

Cold Spring Hills, established to provide comprehensive care for its residents, boasts a rich history of service within the community. The facility, accommodating up to 606 beds as reported by ProPublica, typically had an average occupancy of 352 residents daily. Cold Spring Hills has consistently operated under the ownership of Cold Spring Acquisition, LLC, illustrating a robust ownership structure dedicated to senior care, albeit with its for-profit designation.

Former staff members recall the early days of the facility as bustling with activity and innovation. For instance, staffers would often engage in interactive activities with residents, such as board games or small group discussions, fostering a community-like atmosphere that many found rewarding. This personal touch, crucial in nursing care, resonates in customer reviews to this day.

Exploring the Care and Services at Cold Spring Hills

Cold Spring Hills offers a breadth of services tailored to meet various health needs, distinguishing itself as more than just a residence for the elderly. As noted by Care Listings, the facility extends long-term residential care and specialized programs, including Alzheimer’s care, sub-acute rehabilitation, and inpatient hospice programs. It maintains certification under Medicare and Medicaid, ensuring broad financial accessibility for its residents.

Current and former residents often praised the dedicated Alzheimer’s care and hospice services. One resident highlighted how the memory care unit greatly improved their mother’s daily life through tailored activities designed to stimulate cognitive functions and provide emotional support—a testament to the facility’s commitment to special needs.

Evaluating Quality and Resident Experiences at Cold Spring Hills

The quality of care at Cold Spring Hills can be as variable as the needs of its residents. The facility’s CMS rating of two stars—a summary provided by Medicare.gov—is indicative of average service quality, though it struggles in health inspections, scoring one star. Despite these challenges, Cold Spring Hills achieves a five-star rating in quality measures for long-stay residents, showing exceptional standards in care categories.

Resident and family experiences vary, reflected in mixed online reviews. While some family members have expressed concerns regarding communication protocols and staffing levels, others have praised dedicated staff for their attentiveness and thorough care.

Navigating the Impending Closure of Cold Spring Hills Nursing Home

In a significant turn of events, Cold Spring Hills is set to close following bankruptcy proceedings. According to McKnight’s Long-Term Care News, this closure will affect approximately 500 employees and presents significant relocation challenges for residents. The community’s response has been mixed, with families actively seeking alternative care solutions amidst uncertainty.

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FAQ

How does Cold Spring Hills Center for Nursing and Rehabilitation compare to other nursing homes in terms of staffing and quality of care?

Cold Spring Hills holds a two-star overall rating from Medicare.gov, indicating an average level of service compared to other facilities. It excels in quality measures for long-stay residents, earning a five-star rating in that category. However, the facility struggles in health inspections with a one-star score, and some families have expressed concerns about communication protocols and staffing levels. At the same time, others have praised the dedication of staff, suggesting variability in care experience across departments.

What is the average length of stay for residents at Cold Spring Hills Nursing Home, and what rehabilitation services are offered?

While the exact average length of stay isn't specified, Cold Spring Hills typically served around 352 residents daily and has a capacity for up to 606 beds. The facility offers a range of rehabilitation services, including sub-acute rehabilitation programs and inpatient hospice care, supporting both short and long-term care needs.

Are there specialized memory care or dementia services available at Cold Spring Hills Nursing Home?

Yes, Cold Spring Hills provides specialized Alzheimer's care that has been well-regarded by residents and their families. For example, one resident shared how the memory care unit positively impacted their mother by offering tailored activities designed to stimulate cognitive function and provide emotional support, highlighting the facility’s commitment to dementia care.

What has been the recent health inspection rating for Cold Spring Hills Nursing Home, and how does it impact prospective residents?

Cold Spring Hills has received a one-star rating in health inspections according to Medicare.gov. This lower score may raise concerns for prospective residents, especially those prioritizing strict adherence to health and safety standards. However, the facility has achieved a five-star rating in long-stay quality measures, showing strength in specific care areas despite inspection challenges.

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Author

  • Senior Living Consultant & Occupational Therapist

    Linda Mae Anderson is a certified occupational therapist with over 20 years of experience working with seniors in both assisted living facilities and private home care settings. She holds a Master’s degree in Occupational Therapy from the University of North Carolina at Chapel Hill and has specialized in adaptive equipment and helping aids that support independence in aging populations.

    Originally from Des Moines, Iowa, Linda moved to the Blue Ridge Mountains for the community and the peaceful lifestyle — and stayed because she found a calling in helping seniors age with dignity and comfort.